The 60 Decibels Microfinance Index is an annual initiative to gather impact outcomes data directly from microfinance clients so financial services providers and their funders can compare social performance at scale.
In 2022 we spoke with nearly 18,000 microfinance clients. And we are doing it bigger this year, join us!
Want to sign up for the 2023 MFI Index?
We’re building this work off our 2022 Microfinance Index, the world’s first microfinance social performance report and data grounded in customer voice.
Our survey tool includes 39 questions to understand impact across 6 dimensions. For each MFI, we randomly sample approximately 275 of their clients. The interviews are conducted over the phone in local languages by our 60 Decibels-trained, in-country Research Assistants.